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Welcome loop video freezes in Powerpoint

I have had this problem on all of the church's computers. I set up the powerpoint show for each Sunday. The first slide is a welcome video that is looped. On every machine it freezes at various times and when you go to push play again, it only advances a frame each time you push the play button.


I have Office 365. Is anyone else having this problem? 


1 person has this question

 We have this problem as well.

So do we.. 

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